Playing duplicate my partner passed with 9 points. RHO passed. I passed with 2 Aces and nothing else. LHO then passed. The passed out score went into the bridgemate and partner and I scored badly. Everyone else's opponents had played a contract. LHO said "I only had 11 points." Partner and I looked again at our hands and confirmed 17 points between us. RHO blocked all attempts at discussion, put her hand firmly on the board and even afterwards refused to discuss her hand with her own partner. From the handout afterwards she had Qx spades, KQ9xx hearts, Jx diamonds and KJxx clubs - 12 points and an obvious 1H followed by 2C bid.
If someone fails to open with an opening hand and as a consequence the hand is passed out and the opponents are disadvantaged, should the Director be called - assuming that you can even get to look at the hand in question? In this case we couldn't as she placed her hand firmly onto the board and there would have been an unseemly struggle to look!!!